Together We Give Hope

Programming For Adults

The Crisis Centre specializes in fostering resilience and capacity in individuals, organizations and communities. Our trauma-informed training and courses build compassionate, connected, suicide-safer communities through: 

  • destigmatizing suicide and mental health
  • strengthening intervention and de-escalation skills
  • facilitating growth and recovery after a suicide experience
  • providing skills and strategies that foster wellness and help prevent stress, burnout, vicarious trauma, and compassion fatigue

Our team of professional staff provides programs suitable for all roles and levels of education and experience. We work with 200+ organizations annually, including health care, emergency responders, mental health agencies, community and faith-based, k to 12 and higher education, government and business.   Book a session or make an inquiry here.

 

Supporting Others

 

For Everyone

LivingWorks Start (online)

What’s it about? 

Self-paced, online 60 to 90 minute training that teaches a powerful four-step model to keep someone safe from suicide.  Provides hands-on opportunities to practice the skills with impactful simulations.  Each LivingWorks Start user receives the same core information and skills training, with additional custom content depending on their background, location, and needs.

The Crisis Centre also offers a post-sessions workshop for those to debrief Living Works Start for teams working within an agency or across agencies. 

What difference will it make?

LivingWorks Start is evidence-based.  Third-party evaluations of LivingWorks Start confirmed that the training:

  • Improves trainee skills and knowledge
  • Improves trainee readiness and confidence
  • Safe and effective for trainees as young as 13 years old
  • Meets SAMHSA's Tier III evidence-based training criteria
  • Based on best practices in online curriculum development

Who Should Attend?

Living Works Start teaches valuable skills to everyone 13 and older and requires no formal training or prior experience in suicide prevention.

Book now

Register here for Start

Inquire here about booking a follow up session for an agency or combining the training with Skillfully Responding to Distress.

Skillfully Responding to Distress (online)

What’s it about?

This half-day session explores how to skillfully respond to and de-escalate emotional distress. Content includes understanding the stress response, active listening, applying a crisis intervention model, facilitating the development of a short-term coping plan for a person in crisis, boundary setting, and self-care.  It is recommended to combine this course with LivingWorks Start, a 60-90 min suicide response online training.

What difference will it make?

Participants report increased skills and confidence in de-escalating people in distress, as well as, setting boundaries, managing our emotions and self-care. The session incorporates case study situations relevant to the agency’s needs and situation.

“Full of practical suggestions and relevant tools. All of it was paced well, relevant info and not too overwhelming.”  - Housing Worker 

Who should take it?

Skillfully Responding to Distress is most suitable for participants with little to no formal training in counselling or for those seeking a refresher. Common attendees include professionals working in situations where they need to respond to challenging situations, including social service workers, medical assistants, insurance client representatives, youth workers, call centre staff, and administration. 

Skillfully Responding can be booked for your community or organization. Ideally suited to a group of up to 20 participants, Skillfully Responding can be tailored for larger group sizes upon request.

Who are the facilitators and trainers?

Skillfully Responding to People in Distress is facilitated by skilled professionals who are able to tailor to the needs of your agency or community. 

Dates

  • Wed Oct 28, 2020 - 9am to 1pm
  • Fri Nov 6, 2020 - 9am to 1pm
  • Thu Nov 26, 2020 - 9am to 1pm
  • Fri Dec 11, 2020 - 9am to 1pm

Register for Skillfully Responding delivered by the Crisis Centre (online).

Book Skillfully Responding for your organization (online or in-person, with safety procedures in place).

Recommended to combine this training with LivingWorks Start, a 60-90 min self-paced suicide response training - register here.

Crisis Response Training Package (online)

What’s it about?

The Crisis Centre offers an online full day course to assist individuals and agencies learn practice skills for managing distress while supporting ourselves.  Participants will learn de-escalation skills, suicide response, boundary setting, and self-care and self-preservation.  

What difference will it make?

Participants will gain a set of evidence-based and trauma-informed skills to respond to emotional distress and suicide response.  

Who should take it?

This full-day session is suitable for participants with little to no formal training in counselling. Common attendees include professionals working in situations where they need to respond to challenging situations, including social service workers, medical assistants, insurance client representatives, youth workers, call centre staff, and administration. 

safeTALK and Skillfully Responding are held regularly at the Crisis Centre and off-site full-day sessions can be booked for your community or organization. 

Who are the facilitators and trainers?

Our one-day Crisis Response training package is facilitated by skilled professionals with backgrounds in suicide response, counselling, psychology, and adult education. Our trainers are able to work in diverse organizations and with varying levels of participants. These facilitators are also experienced safeTALK trainers, certified by LivingWorks, who care deeply about creating life-promoting.

Book One-day Crisis Response Training for your organization.

Suicide Awareness for Everyone (online)

What’s it about?

SuicideTALK is a suicide awareness session developed by LivingWorks aimed at reducing stigma, increasing awareness, and motivating personal and collective action.

What difference will it make?

suicideTALK opens up dialogue about suicide, a stigmatized and challenging topic for many. It helps participants understand the nature of suicide in communities, the needs of people who have thoughts of suicide, and resources available within the agency or community. Agencies or groups that book suicideTALK report the session activates and inspires personal, organizational and societal actions that help prevent suicide, as well as, promote wellness and living.

Who should attend?

suicideTALK is often offered in a brown-bag lunch style for any organization, business or school. It is particularly helpful for communities and organizations where there may be stigma and apprehension regarding suicide. The Crisis Centre offers this session for community groups, businesses, government and non-profit organizations, as well as, youth in grades 10, 11 and 12.

Who are the facilitators?

The Crisis Centre’s suicideTALK facilitators are skilled and certified LivingWorks trainers who care deeply about creating life-promoting communities.

Book suicideTALK for your agency or community, by honorarium $100 to $300.

Upcoming dates

safeTALK (in-person)

What’s it about?

People thinking about suicide don’t want to die, they are looking for a way to manage the emotional pain. safeTALK is half-day workshop that teaches “connector skills”, including recognizing signs, engaging a person with thoughts of suicide, and connecting them to an intervention resource for safety and further support. safeTALK is an internationally recognized LivingWorks program that features powerful presentations, audiovisuals, and skills practice.  

What difference will it make?

safeTALK participants report increased comfort with the topic of suicide and increased preparedness to ask about suicide and help the person with thoughts get connected to resources to help build safety. 99.9% of safeTALK participants highly recommend this training.

safeTALK trained staff improve an agency’s capacity to respond to suicide effectively. By attending safeTALK, participants will attain a certificate of completion from an internationally recognized evidence-based program. safeTALK is evidence-based with over 15 peer-reviewed reports and government studies, which found it:

  • Improves skills and readiness
  • Effective for participants as young as 15 years old
  • Helps break down suicide stigma in the community
  • Better skill retention compared to other connector programs 

“Very prepared and professional. Makes a difficult topic comfortable and focuses on how we can help. Respectful and mindful of people's connection/experience with the topic.” - Immigrant Settlement worker

“safeTALK introduced me to a better framework to help recognize cases of suicide. Gave me the confidence to frame my conversations/interaction.”  - Youth Worker

Who should attend?

LivingWorks safeTALK is suitable for anyone 15 years of age and older. It is ideal for all types of service providers and community members, including first responders, teachers, youth workers, housing support, faith communities, parents/families, and community members interested in learning how to respond to suicide.

safeTALK can be delivered for groups of up to 30 participants. Sessions are held regularly at the Crisis Centre and off-site sessions can be booked for your community or organization. To support organization and community capacity for suicide prevention, we offer safeTALK Train the Trainers - learn more here.

Who are the facilitators and trainers?

Our safeTALK trainers are certified trainers and are passionate, skilled and able to tailor to the needs of your agency or community.  A Community Resource is available at all trainings to provide safety and comfort for all participants.  

Upcoming dates

Wed Nov 4, 2020 - 9am to 12:30pm

Register to attend a safeTALK in-person (venue: Mount Pleasant Neighbourhood House).

Book safeTALK for your organization or community.

 

For Professionals, Service Providers and those interested in advanced training

Applied Suicide Intervention Skills Training (ASIST)

What’s it about?

LivingWorks ASIST is the world’s leading suicide intervention training and an empowering program that promotes a whole community response to suicide prevention. Participants learn how to prevent suicide by recognizing signs, providing a skilled intervention, and developing a safety plan to keep someone alive. This two-day face-to-face workshop features powerful audiovisuals, discussions, and simulations.  

What difference will it make?

ASIST participants have increased confidence and skills to respond to suicide with an ability to respond appropriately to the needs of the person with thoughts, focussing on safety, rather than risk. 99.9% of attendees highly recommend this training.  

By attending ASIST, participants will attain a certificate of completion from an internationally recognized evidence-based program. Thirty peer-reviewed studies and government reports state that ASIST:

  • Improves skills and readiness
  • Increases hope and reduces suicidality
  • Increases counselling and listening skills
  • Saves lives and costs, yielding a return on investment of up to 50:1

“ASIST was an incredibly valuable experience and I have no doubt it will be integrated into my practice and enhance my ability to support individuals at risk.  I found the facilitators well prepared and authentic.” - Clinician, Vancouver Coastal Health

“After taking the ASIST course I had a suicide caller so I pulled out my ASIST wallet leaflet) and used it for the call. It was amazing.  What a difference that approach made in the call, compared with how I would have managed the call prior to the course.”  - Nurse Educator, Health Link BC

Who is it for?

Common participants include counsellors, health care workers, first responders, faith leaders, youth workers, and immigrant and refugee settlement workers.  While common for health workers and service providers to participate, one doesn’t need formal mental health training to attend ASIST.

We are currently offering ASIST in-person training when we are able do so so safety.  Email info at crisiscentre.bc.ca to add yourself to the waiting list.  Agencies and communities can also inquire about booking off-site training.

Who are the facilitators and trainers?

Two certified, professional trainers will ensure your comfort and safety through this intensive and empowering training course. The Crisis Centre staff team includes an ASIST Coach who trains and mentors new ASIST trainers across BC and the rest of Canada.  

Upcoming dates

  • Thu & Fri October 22 & 23 - 9am to 5pm
  • Thu & Fri November 19 & 20 - 9am to 5 pm 

Register for upcoming ASIST trainings (venue: Mount Pleasant Neighbourhood House).

Book ASIST for your agency or community/inquire about organization group rates.

ASIST Refresher (online)

What’s it about?

ASIST Refresher (Tune-Up)  is a half-day session that includes a review of ASIST along with an opportunity to share experiences applying ASIST and recapturing the feeling of a caring community experience.

What difference will it make?

Learning to respond to suicide involves continuous learning, and the ASIST Refresher helps solidify and incorporate new learning from ASIST, resulting in increased skills for caregivers.

“A  helpful as a refresher to the skills learned previously. Sometimes we may get complacent and think we are doing things 'right'. Refreshers are always helpful.Police Officer

Who should attend?

Anyone who has completed ASIST, ideally two years after initially taking ASIST. Note that the Refresher is for those who have completed ASIST 11, which has been offered since Fall 2013 at the Crisis Centre.

Who are the facilitators and trainers?

The ASIST Refresher is facilitated by an established ASIST trainer and coach. 

Upcoming dates

Register for ASIST Refresher offered onine by Crisis Centre. 

Book ASIST Refresher for your organization or community. 

Suicide to Hope

What’s it about?

suicide to Hope is a one-day face-to-face workshop for professional helpers. It features powerful audiovisuals, discussions, and simulations. In suicide to Hope, you'll learn new counselling and support tools designed to help people who have ongoing thoughts of suicide and/or suicide behaviour. Modelled on recovery and growth techniques in post-traumatic stress counselling, the tools learned in this workshop can integrate into any treatment approach.

What difference will it make?

LivingWorks suicide to Hope is based on extensive evidence of effectiveness for recovery and growth approaches. Initial studies of this novel program show promising impacts:

  • Initial studies suggest improvements in trainee skills and readiness
  • Initial studies suggest improvement in client outcomes
  • Evidence-informed with over 90 articles and studies consulted
  • Based on proven recovery and growth approaches
  • Developed using adult education best practices

“This training gave me the confidence to learn & use THEIR suicide story to give the client an opportunity to believe in life again.” - Counsellor

Who are the facilitators and trainers?

Crisis Centre’s suicide to Hope facilitators are experienced mental health professionals with strong facilitation skills and an in-depth knowledge of suicide prevention, intervention, and postvention.

Upcoming dates

Register for suicide to Hope at the Crisis Centre (not currently offered).  Email info@crisiscentre.bc.ca to put you name on the list for upcoming suicide to Hope sessons.

Book suicide to Hope for your organization.

safeTALK Training for Trainers

What’s it about?

safeTALK Training for Trainers (T4T) is a powerful, two-day learning experience that lays the groundwork for candidates to deliver safeTALK within their organizations or community. 

What difference will it make?

Having the capacity to deliver safeTALK within an organization is an important component of building suicide-safer organizations and communities. Becoming a trainer will allow your organization to deliversafeTALK to staff and other stakeholders on an ongoing basis. An evidence-based program with over 15 peer-reviewed reports and government studies, which  found safeTALK:

  • Improves skills and readiness
  • Effective for participants as young as 15 years old
  • Helps break down suicide stigma in the community
  • Has better skill retention compared to other connector programs 

  

I really enjoyed the T4T. In particular, the opportunity to discuss and practice in a safe and structured environment.  The facilitator was knowledgeable, clear, well organized - offering a comfortable and open training environment.” - T4T Candidate

Who should attend?

safeTALK trainers come from a wide variety of backgrounds and life experiences. Qualities that favour success as a safeTALK trainer include presentation and facilitation skills, patience, a willingness to talk about suicide, and an "always learning" mindset.  All safeTALK candidates need to have completed ASIST within the last 24 months. Before registering, please review Essential Information for safeTALK Trainer Candidates.

Upcoming dates

If you are interested in becoming a safeTALK trainer or booking a T4T at your agency email info@crisiscentre.bc.ca.

 

Supporting Yourself

Tools for Managing Stress and Burnout: Online Course

What’s it about?

In this 6-week online course, participants learn evidence-based mindfulness tools for managing stress, preventing burnout, and supporting well-being. Each 60-minute webinar explores a theme related to emotional well-being, including building a foundation of what mindfulness is, exploring related science, and introducing practices to observe thoughts and emotions, manage reactivity, the negativity bias, and harness the science of happiness. 

Participants can learn at their own pace through live webinars or by doing recorded video classes weekly at any time. Simple, guided practices are provided each week and participants are encouraged to investigate and integrate them into daily life during and following the course.   

What difference will it make?

100% of participants who participated in the online course indicated the course was helpful and said they plan to continue using the tools they learned in this series to help with personal and workplace stress. 100% said they would recommend it to others.

Mindfulness is linked to benefits such as improved focus, decision-making, conflict resolution, creativity, and physical and mental health. Using mindfulness practices is linked to long term improvements with anxiety, stress-related disorders, and depression.  Participants of our mindfulness programs report gaining valuable and accessible tools, useful in both workplace and personal life.  

“Since taking this course I have been starting and ending each work day with a practice we learned, and this has lowered my stress considerably.”  Alcohol and Drug Counsellor

Who is it for?

This course is well suited for participants with little or no experience with mindfulness, as well as those wishing to deepen an existing practice. It is ideal for individuals who are interested in learning new life skills to support mental health and well-being through a flexible, accessible online learning format.

Group rates are available for organizations wishing to provide a flexible online course to their staff teams.

Who are the facilitators and trainers?

Crisis Centre facilitators are skilled at facilitating and have a personal experience with mindfulness. With varied backgrounds in counselling, psychology and adult education, all attend courses on leading mindfulness, including Mindful Schools Educator Essentials and training in trauma-sensitive mindfulness.  

Upcoming dates

  • 6 Wednesdays, Oct 28 to Dec 2 - 10:00 AM to 11:00 AM (PT) - Register Here

You can attend live webinars, do weekly classes by video recording anytime during the series, or a combination of both.

Tailored online programs are available to support organizations and teams: Book the Tools for Managing Stress and Burnout program.

Tools for Managing Stress and Burnout: In-person/online Workshop

What’s it about?

Suitable for those working in a range of organizations, this half-day session provides staff with evidence-based mindfulness tools for managing stress, preventing burnout, and supporting well-being. Practical and accessible, this workshop includes brain science supporting mindfulness, a variety of mindfulness-based practices, videos and time for reflection and discussion. Ideally 3 hours in length, the session can be adapted to a shorter time period upon request and can be tailored to meet the needs of your organization or group. 

What difference will it make?

Mindfulness is linked to benefits such as improved focus, decision-making, conflict resolution, creativity, and physical and mental health. Participants report gaining valuable and accessible tools, useful in both workplace and personal life. When offered within organizations, participants report that the workshop activates a culture of collaboration and attention to wellness among teams. 

“Our staff are confronted with very stressful situations.  These skills to support them are invaluable.” - Langley Library Manager

Who is it for?

The session is suited for organizations looking to increase staff focus, retention, burnout-prevention, collaboration, and overall well-being. It is ideal for groups or participants with little or no understanding of mindfulness, as well as, those wishing to deepen an existing practice. 

Sessions can be booked for your community or organization. Ideally, for a group of up to 20, Tools for Managing Stress and Burnout can be delivered for larger group sizes upon request.

Who are the facilitators and trainers?

Crisis Centre facilitators are skilled at facilitating and have a personal experience with mindfulness. With varied backgrounds in counselling, psychology and adult education, all attend courses on leading mindfulness, including Mindful Schools Educator Essentials and training in trauma-sensitive mindfulness.  

Book today!

Tailored workshops are available to support organizations and teams: Book the Tools for Managing Stress and Burnout workshop.

Suicide Grief Support Group

What’s it about?

Learn more about suicide loss services for individuals and communities, including our 8-week suicide grief support group, delivered in partnership with the BC Bereavement Helpline.

What difference will it make?

Attendees of the 8-week support group report a reduction in isolation, increased coping skills, and the creation of long-term networks of support.  

“What a gift to be able to be held in a loving space, wounds showing and all. I wouldn't be where I am today without this group.”  - Group Participant

Who should attend?

Anyone who has experienced suicide loss and feels that being part of a group would be supportive to their healing.

Who are the facilitators?

Our suicide grief support group is led by two skilled, experienced and caring facilitators, with extensive experience working with grief and loss.  At least one of the facilitators will have a personal experience with suicide loss.

 

Newsletter

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