Together We Give Hope

Volunteer Crisis Services Responder

Volunteer Crisis Services Responders are trained to provide non-judgmental listening, support and intervention over the telephone and through Online Distress Services at and

Many of our volunteers progress into senior activities, such as becoming part of our peer support, monitoring and interviewing teams.


  • Basic and advanced training in crisis intervention and suicide prevention
  • In-service workshops from various community agencies
  • Eligibility for reference letters (after 200 hours with distress services including 8 overnights and completion of 3, 6 and 9 month training & skills monitoring)
  • Connection to community
  • Leadership in senior volunteer activities

This is a short narrative of a Volunteer Crisis Services Responder speaking to key experiences as a front line worker.

The Volunteer Crisis Services Responder training fee is $250. Fees collected cover some of the substantive training costs incurred to keep the information, training and service current and effective. It also registers you as a voting member of the Crisis Centre.  A sliding scale is available for those who need it.  The training fee is due once you are accepted.  Due to the demand for spaces in our training groups, should you not complete training for any reason, the fee is non-refundable.

We are looking for people with genuine caring, compassion and a willingness to learn new skills.

If you are interested in applying for a Volunteer Crisis Services Responder position, we are now accepting applications for our May 2018 training group.  The application deadline for this training group is Sunday, March 25.

If we accept your application, invites will be sent by email on Monday, March 26 for a mandatory information session on Thursday, April 5 from 7pm to 9:30pm.  Please note you must be available to attend this information session and an interview.  Once interviewed and accepted for training, you must attend all scheduled training dates. Training dates cannot be missed or made up and must be done in sequence.

Once we receive your online application form an information letter will be emailed to you with more details about the training process.  Please note we have a limit on the amount of applications we are able to accept for each training group and we also offer training six times per year.  The next training group will be in July 2018 and the training dates will be available on March 26 should you wish to apply.

Thank you for your interest in the Crisis Centre. Your application is important to us!

Apply to be a Volunteer Crisis Services Responder